/* Customer support stays in a compact, non-modal dock. */
.sac-chat{position:fixed;right:max(20px,env(safe-area-inset-right));bottom:calc(20px + env(safe-area-inset-bottom));z-index:70;font-family:var(--font-body);color:#2d455c}
.sac-chat [hidden]{display:none!important}
.sac-chat-launcher{position:relative;box-sizing:border-box;display:flex;align-items:center;justify-content:center;gap:0;width:58px;min-width:58px;height:44px;min-height:44px;padding:0;border:1px solid #ffffffd9;border-radius:24px;background:linear-gradient(135deg,#0f4e8a,#236d9c);color:#fff;box-shadow:0 5px 18px #07182b33,0 0 0 2px #ffffffbf;font-size:11.5px;font-weight:600;line-height:1.3;letter-spacing:.015em;cursor:pointer;transition:background-color .2s,box-shadow .25s,transform .2s}
.sac-chat-launcher:hover{background:#135b94;box-shadow:0 7px 22px #07182b40,0 0 0 2px #ffffffbf;transform:translateY(-2px)}
.sac-chat-launcher[aria-expanded=true]{background:#135b94}
.sac-chat-launcher svg{flex:none;width:20px;height:20px}
.sac-chat-launcher>span{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}
.sac-chat-panel{position:absolute;right:0;bottom:68px;display:flex;flex-direction:column;width:370px;max-width:calc(100vw - 28px);height:min(600px,calc(100vh - 118px));height:min(600px,calc(100dvh - 118px - env(safe-area-inset-bottom)));min-height:0;border:1px solid #d9e3ed;border-radius:18px;background:#fff;box-shadow:0 20px 70px #18344d24,0 4px 18px #18344d0a;overflow:hidden;animation:sac-chat-open .2s ease-out}
.sac-chat-heading{display:flex;flex:none;align-items:center;justify-content:space-between;gap:10px;padding:19px 15px 17px 20px;border-bottom:1px solid #e5ebf2;background:#f8fafc}
.sac-chat-heading>div{min-width:0}
.sac-chat-brand{font-size:8px;letter-spacing:.14em;text-transform:uppercase;color:#7b8da0;margin-bottom:8px}
.sac-chat-heading h2{display:flex;align-items:center;gap:9px;flex-wrap:wrap;font-size:21px;font-weight:500;letter-spacing:-.035em;line-height:1.2;color:#26435e}
.sac-chat-subtitle{font-size:10px;line-height:1.6;color:#7a8da1;margin-top:7px}
.sac-chat-preview{font-family:var(--font-body);font-size:8px;font-weight:400;letter-spacing:0;white-space:nowrap;padding:4px 6px;border:1px solid #e5dfd3;border-radius:5px;background:#faf6ef;color:#826b45}
.sac-chat-close{display:grid;place-items:center;flex:none;width:44px;height:44px;border:1px solid transparent;border-radius:50%;padding:0;background:transparent;color:#7290aa;cursor:pointer;transition:background-color .2s,color .2s}
.sac-chat-close:hover{background:#edf2f8;color:#32577a}
.sac-chat-scroll{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:20px 17px 17px;scrollbar-width:thin;scrollbar-color:#c3d0de #f2f5f8}
.sac-chat-empty{padding:15px 5px 9px}
.sac-chat-welcome-mark{display:grid;place-items:center;width:40px;height:40px;border:1px solid #dce7f1;border-radius:12px;background:#eff5fb;color:#6584a3;font-family:var(--font-display);font-size:20px;margin-bottom:19px}
.sac-chat-empty h3{font-size:21px;font-weight:500;letter-spacing:-.035em;line-height:1.3;color:#365571;margin-bottom:12px}
.sac-chat-empty>p{font-size:12px;line-height:1.9;color:#72879d;max-width:32ch}
.sac-chat-chips{display:flex;gap:7px;flex-wrap:wrap;margin-top:22px}
.sac-chat-chips button{min-height:36px;padding:7px 11px;border:1px solid #dbe6f0;border-radius:7px;background:#f8fbfe;color:#587b9c;font-size:10px;line-height:1.6;cursor:pointer;transition:background-color .2s,border-color .2s}
.sac-chat-chips button:hover:not(:disabled){background:#edf4fb;border-color:#b9cfe3}
.sac-chat-chips button:disabled{cursor:wait}
.sac-chat-messages{display:flex;flex-direction:column;gap:17px;min-width:0}
.sac-chat-message{min-width:0;max-width:95%;align-self:flex-start}
.sac-chat-message.is-customer{align-self:flex-end}
.sac-chat-message-who{display:flex;align-items:center;gap:10px;font-size:8px;line-height:1.6;color:#8093a8;margin-bottom:6px}
.is-customer .sac-chat-message-who{justify-content:flex-end}
.sac-chat-message-who time{font-size:8px;color:#a0adba;white-space:nowrap}
.sac-chat-message-text{padding:12px 14px;border:1px solid #e4ebf3;border-radius:11px 11px 11px 3px;background:#f5f8fc;color:#506d88;font-size:12px;line-height:1.85;white-space:pre-wrap;overflow-wrap:anywhere}
.is-customer .sac-chat-message-text{border-color:#dbe6f0;border-radius:11px 11px 3px 11px;background:#eaf2fa;color:#3e6282}
.is-staff .sac-chat-message-text{background:#f0f6f3;border-color:#dce9e1;color:#567867}
.sac-chat-message-links{display:flex;flex-wrap:wrap;gap:7px;margin-top:8px;padding:2px}
.sac-chat-message-links a{display:inline-flex;min-height:32px;align-items:center;gap:7px;padding:5px 9px;border:1px solid #dbe5ef;border-radius:6px;background:#fff;color:#4b74a0;font-size:10px;line-height:1.6;overflow-wrap:anywhere;max-width:100%}
.sac-chat-message-links a:hover{background:#edf4fc;color:#285580}
.sac-chat-awaiting{font-size:10px;line-height:1.8;color:#7388a0;margin:21px 3px 12px;padding-left:11px;border-left:2px solid #bdd0e2}
.sac-chat-contact{margin-top:16px;border:1px solid #dfe7f0;border-radius:9px;padding:0 13px;background:#fbfcfe}
.sac-chat-contact summary{display:flex;justify-content:space-between;align-items:center;gap:13px;min-height:44px;font-size:11px;color:#5b7c9a;cursor:pointer;list-style:none}
.sac-chat-contact summary::-webkit-details-marker{display:none}
.sac-chat-contact summary span{font-size:17px;font-weight:400;color:#8da4bb}
.sac-chat-contact[open] summary span{transform:rotate(45deg)}
.sac-chat-contact>p{font-size:10px;line-height:1.8;color:#7c8fa3;margin-bottom:14px}
.sac-chat-contact label{font-size:10px;line-height:1.6;color:#6f859e;margin-bottom:12px}
.sac-chat-contact input{width:100%;font-size:13px;line-height:1.5;min-height:39px;padding:9px 10px;border:1px solid #dbe5ef;border-radius:6px;background:#fff;color:#3b5a77;margin-top:6px}
.sac-chat-save{min-height:38px;padding:9px 13px;border:1px solid #cbdbea;border-radius:6px;background:#edf3f9;color:#4e7396;font-size:10px;cursor:pointer;margin-bottom:12px}
.sac-chat-save:hover:not(:disabled){background:#e2edf7}
.sac-chat-contact-status{font-size:10px;line-height:1.8;color:#5f809d;padding-bottom:12px}
.sac-chat-contact-status:empty{display:none}
.sac-chat-compose{flex:none;padding:13px 16px 12px;border-top:1px solid #e5ebf2;background:#fff}
.sac-chat-compose label{font-size:9px;line-height:1.5;color:#7d91a6;margin-bottom:7px}
.sac-chat-input-row{display:flex;align-items:flex-end;gap:9px;min-width:0}
.sac-chat-input-row textarea{display:block;flex:1;width:0;min-width:0;min-height:63px;max-height:90px;resize:none;margin:0;border:1px solid #dce5ef;border-radius:8px;padding:10px 11px;background:#fafcfe;color:#365572;font-size:13px;line-height:1.6}
.sac-chat-input-row textarea::placeholder{color:#90a2b6}
.sac-chat-send{display:flex;align-items:center;justify-content:center;gap:8px;flex:none;min-width:65px;min-height:44px;border:1px solid #2c5171;border-radius:7px;padding:10px 11px;background:#2b4e6c;color:#fff;font-size:10px;line-height:1.5;cursor:pointer;transition:background-color .2s}
.sac-chat-send:hover:not(:disabled){background:#3a6388}
.sac-chat-send span{font-size:15px;line-height:1}
.sac-chat-send:disabled{opacity:.4;cursor:default}
.sac-chat-feedback{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.sac-chat-feedback>p{font-size:10px;line-height:1.7;color:#6c859e;margin-top:9px;overflow-wrap:anywhere}
.sac-chat-feedback>p:empty{display:none}
.sac-chat-retry{min-height:32px;padding:5px 0;border:0;background:none;color:#557da6;font-size:10px;text-decoration:underline;text-underline-offset:3px;cursor:pointer}
.sac-chat :focus-visible{outline:2px solid #527de1;outline-offset:3px}
.sac-chat-scroll:focus-visible{outline-offset:-3px}
@keyframes sac-chat-open{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:780px){.sac-chat{right:max(12px,env(safe-area-inset-right));bottom:calc(14px + env(safe-area-inset-bottom))}.sac-chat-launcher{width:56px;min-width:56px;padding:0}.sac-chat-launcher svg{width:20px;height:20px}.sac-chat-panel{bottom:61px;width:350px;max-width:calc(100vw - 24px);height:min(570px,calc(100vh - 105px));height:min(570px,calc(100dvh - 105px - env(safe-area-inset-bottom)));border-radius:15px}.sac-chat-heading{padding:16px 11px 15px 16px}.sac-chat-heading h2{font-size:20px}.sac-chat-scroll{padding:17px 14px}.sac-chat-message-text{font-size:14px;padding:11px 12px}.sac-chat-compose{padding:12px 13px 11px}.sac-chat-input-row textarea,.sac-chat-contact input{font-size:16px}.sac-chat-input-row textarea{padding:9px 10px;min-height:68px;line-height:1.5}.sac-chat-chips button,.sac-chat-save,.sac-chat-contact input,.sac-chat-message-links a,.sac-chat-retry{min-height:44px}.sac-chat-close{width:44px;height:44px}.sac-chat-contact{padding-inline:11px}}
@media(max-width:360px){.sac-chat-brand{font-size:7px}.sac-chat-preview{font-size:7px;padding:3px 5px}.sac-chat-heading h2{font-size:19px;gap:6px}.sac-chat-subtitle{font-size:9px}.sac-chat-input-row{gap:7px}.sac-chat-send{min-width:57px;padding:10px 8px}.sac-chat-message{max-width:97%}.sac-chat-message-who{gap:7px}}
@media(max-height:520px){.sac-chat-heading{padding-top:7px;padding-bottom:7px}.sac-chat-brand,.sac-chat-subtitle{display:none}.sac-chat-compose{padding-top:8px;padding-bottom:8px}.sac-chat-compose label{display:none}.sac-chat-input-row textarea{min-height:48px;max-height:56px;padding-top:7px;padding-bottom:7px}.sac-chat-scroll{padding-top:12px;padding-bottom:12px}.sac-chat-feedback>p{margin-top:6px}}
@media(prefers-reduced-motion:reduce){.sac-chat-panel{animation:none}.sac-chat-launcher,.sac-chat-close,.sac-chat-chips button,.sac-chat-send{transition:none}.sac-chat-launcher:hover{transform:none}}